Recently I’ve been feeling tired of late. Physically exhausted, and tired in the sense that at the end of every day, one of the only things I want to do when I arrive home is to go to sleep. Now partly one of the reasons why this is the case is because of another café a few weeks ago in the shopping centre fully closing down for renovations (and I’m not sure when café in question will re-open, or if at all!) and we are all of a sudden reaping the benefits of extra customers who were previously regulars of the café that closed. More customers means that our store is busier more often, and while it’s a good thing in that we get more money, and we are more well known and respected overall for what we do; the side-effect is tiredness and a general lack of wanting to do anything else when we arrive home except for relaxing and recharging the batteries. But while I have lazed about at home, not really reviewing nor even binge-watching my favourite TV shows, I have been pondering. I have been pondering about what happens when the other café reopens again? Will our ‘new’ regulars flock back there, or will they remain loyal to us? I guess it doesn’t really matter in the grand scheme of things, but I do think about what were to happen if all of a sudden quite a few of our irregular customers left for the competition. What would be going through their minds? After all, we weren’t their first café of choice- we were deemed not good enough for them.
